SUPPORT

The full song right away (play and download it any time from your collection), music tokens, and entry to the artist's Room while you hold the entry amount. Fan rewards and replies are up to the artist. See the Sanctuary rules.

Card, Apple Pay, Google Pay or Cash App (plus a $2 card fee), or SOL from a crypto wallet like Phantom.

The song price goes to the artist (minus a 3% fee). The rest buys your music tokens and grows the song's pot, minus an 8% pot fee. All fees: fees.

Normally no: you get the song and your tokens the moment you buy, so check the amount before you pay. The one exception: if the artist removes the song before its countdown, you get back what went toward the launch, minus a 5% fee, and your tokens for it are burned. Paid by card? It's automatic and we email you the date. Paid with crypto? Open the song's page, connect your wallet and tap Get my refund. You keep the song. How it works.

Yes. Prices move with buying and selling and can go down as well as up. Buy to support the artist, not to make money. Tokens aren't equity or royalties.

When a song's pot reaches its goal, a 3-day countdown starts. At the end the tokens move to a locked trading pool, so they can be bought and sold any time. You keep the song either way.

We hold them for you in a wallet linked to your email. Go to your collection, enter the email you paid with and tap the link we send. No account needed.

Paid by card: in your collection tap Take out on the held wallet, do a quick ID check, agree to the 3% take-out fee (paid in tokens), and save the key it shows (it only shows once). Import it into Phantom, then sell on the song page or in Phantom. Paid with a wallet: the tokens are already in it.

Sell them for SOL (song page or Phantom), then use Phantom's cash-out or send the SOL to an exchange like Coinbase and sell it there. DropTrax doesn't buy tokens back for cash.

Make sure you're on the same wallet you bought with. Phantom hides new tokens at first: scroll to the bottom of your tokens, tap Manage token list (or Hidden), find the song and switch it on. Wallets can take a little while to show the artwork and description.

Go to your collection and sign in with the email you used, Google, or your wallet.

One account, many ways in. Start with Google, an email link or a wallet, then add the others. The same login opens both your collection and your artist dashboard.

Collection: tap Connect a wallet and approve in Phantom. Artist dashboard: under How you sign in, tap Add a wallet. Connected wallets can sign in too. Pasted addresses are watch only.

In your collection, tap Add Google login. On the artist dashboard, tap Add Google under How you sign in. After that, either one opens everything.

See everything on the account. It can only send money or crypto to itself. Setting up or changing your bank, removing wallets, taking out held wallets and deleting the account need your Google or email login.

Dropped in crypto mode with an email? We sent a “Claim your Droptrax wallet” email: open it, save the key, and import it into Phantom (“I already have a wallet” then “Import Private Key”). Signed up with Google? On your dashboard tap “Or go crypto mode” to get the keys to all your song wallets. Need them again later? Tap “Show my wallet keys” on your dashboard (signed in with Google).

Paid by card? In your collection tap Take out on the held wallet, do a quick ID check, and save the key it shows (it only shows once). Import it into Phantom.

Never. Not by email, chat or DM. Anyone asking for your key or seed phrase is trying to steal your tokens. Only use it to import into your own wallet.

Check the address is droptrax.net. Song pages are droptrax.net/drop/<song>. Fake "support" accounts and copycat tokens with the same name do exist: buy from the song page, not from a link someone DMs you.

Every time anyone buys your song's music tokens you get your song price minus a 3% fee, right away. You also get matching music tokens (1:1 with fans, up to 15% of supply) and half of the trading fees after launch.

Signed up with Google? Your money waits in your dashboard. Cash out to your bank once you have $10 or more (3% fee per cash-out), or switch to crypto mode to be paid in SOL to your own wallet.

On your artist page, tap the ⋯ button at the top right of the song, then Remove song. No buys yet: it's deleted. Rising: it comes down and every fan is refunded what went toward the launch, minus 5% (you keep what you earned). In its countdown: you can remove it after it launches. Launched: it comes off DropTrax, but the token keeps trading. More.

No. The token's name and details are set when your song goes live, so double-check before you submit.